Privacy policy

Opulence By LKL operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a personalized shopping experience (“the Services”). Opulence By LKL is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal data is collected, used, and disclosed as described herein.

Personal Data We Collect or Process

When we use the term “personal data,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal data does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data:

  • Contact information, including name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card and debit card numbers, payment method details, transaction details, payment confirmations, and other payment-related information.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including how and when you interact with or navigate the Services.

 

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide personal data.

  • Automatically through the Services, including from your device, cookies, and similar technologies.

  • From our service providers, when they collect or process personal data on our behalf.

  • From partners or other third parties.

 

How We Use Your Personal Data

Depending on how you interact with us, we may use personal data for the following purposes:

  • Providing, personalizing, and improving the Services, including processing payments, fulfilling orders, managing accounts, facilitating shipping, returns, and exchanges, and recommending products relevant to your interests.

  • Marketing and advertising, such as sending promotional communications via email, SMS, or post, and displaying targeted advertisements based on your activity.

  • Security and fraud prevention, including account verification, fraud detection, and protection of the Services and users.

  • Communicating with you, including providing customer support and responding to inquiries.

  • Legal purposes, including compliance with applicable laws, responding to legal requests, resolving disputes, and enforcing our policies.

 

Disclosure of Personal Data

We may disclose your personal data in the following circumstances:

  • To Shopify, service providers, and third parties performing services on our behalf (e.g., payment processing, IT services, analytics, customer support, shipping).

  • To business and marketing partners for advertising and promotional purposes, in accordance with their own privacy policies.

  • When you direct us or consent to such disclosure.

  • To affiliates within our corporate group.

  • In connection with business transactions, legal obligations, or to protect our rights and the rights of others.

 

Relationship with Shopify

The Services are provided by Shopify, which collects and processes personal data related to your access to and use of the Services in order to provide and improve them. Your information may be transferred to and processed by Shopify and third parties located outside your country of residence. Shopify may also use personal data to provide enhanced features. In such cases, Shopify is responsible for processing personal data. For more information, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such websites.

 

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction.

 

Data Security and Retention

No security measures are perfect, and we cannot guarantee absolute security. We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

 

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to correction

  • Right to data portability

  • Right to object or restrict processing

  • Right to withdraw consent

You may exercise these rights by contacting us at the details below. We will not discriminate against you for exercising your rights.

 

Complaints

If you have concerns about how we process your personal data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

 

International Transfers

We may transfer personal data outside your country of residence. Where required, we use approved safeguards such as Standard Contractual Clauses.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

 

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@opulence-by-lkl.com

Opulence By LKL is the data controller for your personal data under applicable data protection laws.